Privacy Policy for ShipKit

Last Updated: October 10, 2025

Welcome to ShipKit! This Privacy Policy explains how we collect, use, and disclose your information when you use our website and mobile application (collectively, the "Services").

1. Information We Collect

We may collect the following types of information:

• Package Information: To use our package tracking services, you will provide tracking numbers and other information related to your shipments. This may include information from screenshots or photos you provide.
• Usage Information: We collect information about how you use our Services, such as the features you use, the time and date of your visits, and other interactions with our app.
• Device Information: We may collect information about the device you use to access our Services, including your device model, operating system, and unique device identifiers.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our Services.
• To personalize your experience.
• To communicate with you about your tracked packages and our Services.
• To analyze how our Services are used and to improve our offerings.

3. Third-Party Services and Tracking

We may use third-party services for analytics and other purposes. These services may use cookies, web beacons, and other tracking technologies to collect information about your use of our Services. This information may be used to, among other things, analyze and track data, and determine the popularity of certain content.

4. Artificial Intelligence and Large Language Models

Our Services utilize artificial intelligence (AI) and large language models (LLMs) to provide features such as Optical Character Recognition (OCR) for adding packages from screenshots and photos. When you use these features, the information you provide (such as images) may be processed by our AI and LLM partners to extract relevant information, such as tracking numbers and carrier details. We take steps to ensure that our partners handle this data securely and in accordance with our privacy standards. We do not store the images you upload to our service for any purpose.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You may have certain rights regarding your personal information, depending on your jurisdiction. These may include the right to access, correct, or delete your information. To exercise your rights, please contact us using the information below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by posting a notice on our website.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@shipkitapp.com.